Communication in workplace
Golden rules for effective communication in workplace
Are you worried about your perception in minds of your manager and co-worker? Do you find it difficult to communicate your ideas to others? If yes, then it is time to that learnt the golden rules of effective communication in workplace. It is important that you learn to speak with people rather than just talking to them. Confused? Well, before you plan on saying something, reflect on the purpose of the conversation and then say it. You will understand the difference between talking and speaking. When you talk, it is just a healthy chatter however when you speak you have a purpose in mind and your words reflect it
Communication in workplace flows upwards and downwards. Communication from top management to the staff is an example of downwards communication whereas communication from a staff member to the manager is upwards communication. Reflecting on your thoughts before speaking is one of the rules of effective communication at work place. Do not blurt out unnecessary details about your personal life or work as you may be perceived in the wrong light
Make an eye contact whenever you speak to anyone. Whether it is a formal or an informal communication in workplace, always maintain the eye contact with your speaker. This assures your speaker of undivided attention. Your body language also plays a part in communication in workplace. Do not stand with your arms across your chest as it signifies defensive attitude. At the same time do not stand with your hands in your back pockets when you are talking as it signifies casual or laidback attitude.
Demonstrating active listening plays a great role in effective communication in workplace. Use verbal nods and rephrase the central theme to your speaker to demonstrate active listening skills. Do not interrupt the speaker. If you have to say anything, say it after the speaker is done with his talking. Avoid selective listening as it will only give you incomplete information and you may end up assuming things. Avoid doodling or playing with your hair or your watch as it signifies lack of attention
Be confident when you are involved in formal or informal communication in workplace. Have courage to speak the truth in a diplomatic manner without hurting the sentiments of your colleagues. Watch out for your tone and use choice of words. It is important that you speak clearly with an adequate tone. Do not shout or raise your tone. Avoid rushing through your statements. Speak slowly and with a purpose so that the listener can process your statements effectively. Choice of words plays an important role in your communication in workplace. Avoid starting your sentences with a negative connotation. Do not involve yourself in office gossips. Steer clear from the grape vine.
These golden rules are not limited to your office. They hold true in real life as well. Following these rules religiously can help you to a great extent in developing effective methods of communication in workplace. It will make you more confident and presentable
